The Installments Belgium payment option is offered in cooperation with our partner Santander Consumer Bank. Your customer is given the option of paying in monthly installments, whereas you will receive the full amount from Santander shortly after the goods have been shipped.
Please note that in addition to a payever account (create for free here) you also need a contract with Santander in order to use this payment method. To receive a proposal, please contact support@payever.de and we will support you with an individual offer.
Terms and Conditions
The Installments Belgium payment option is only available to customers based in Belgium. Please note that the Installments Belgium payment option can only be offered to private consumers (not suitable for corporate customers).
Procedure
After the customer has entered his address details and selected Santander Installments as his payment option, the customer is forwarded to Santander, where information about the financial situation (income, housing costs, etc.) needs to be entered by the customer. Once the customer has filled in the application form and clicked on the submit button, a Santander algorithm will make a first decision based on the data entered and automated queries at credit agencies.
If this turns out negative, the customer is returned to the shop and asked to choose another payment method there, if it turns out positive, the customer will be asked to verify his identity and digitally sign his loan agreement.
Before the signature is completed, the transaction will have the status "in progress" in payever (in your shop system's backend this may also be called slightly different, e.g. "open", "payment check" or "waiting for payment", depending on the shop system you use).
Once the signature has been completed, the status in payever automatically changes to "Accepted" (in your shop system this could be named for example, "Paid", "Fully paid" or simply "OK").
Please only ship the goods once the status changes to accepted - neither the bank nor payever will reimburse you for any unsigned orders you may have shipped.
When the goods have been shipped and successfully delivered to your customer, please send your proof of delivery to Santander in order to get the payment activated. As soon as Santander has reviewed your proof of delivery and activated the payment, your customer receives a confirmation with all payment details from Santander, and you receive a payout on your bank account.
Installing Santander Installments Belgium in your payever account
To install the Santander Installment Belgium payment method, first open the Checkout app. To do this, either click on the Checkout icon in the Business Apps tile, or click Open in the Checkout tile.
Please click on Payment Options in the navigation bar on the lefthand side.
Then click on + Add.
Now a list of different payment methods appears, from which you will need to select Santander Installments Belgium. To do so, please click on Install.
After you have successfully installed the payment method, click Open.
Once the installed payment solution is opened, you will be asked to enter your Santander credentials. The necessary credentials (Retail Number / Password) will be provided to you by Santander directly and must be entered here in order to activate the payment option in your payever account.
For Payment Type please select Fixed term loan (unless you have specifically agreed on something else with Santander).
Last but not least, click Connect in order to complete the installation process.
Please click here for more information in dutch directly from Santander.