Trustly is an open banking payment method that allows users to make online transactions directly from their bank accounts without the need for a separate account or credit card. To go live with Trustly in payever you also need an agreement with Swedbank in addition to a payever account.
Prices
We pass on all Trustly fees to you with no surcharge. If you already have a Trustly account with Swedbank, the conditions agreed will be retained when you switch to payever.
How to install Trustly in your payever account
In order to configure Trustly, first open the Checkout app. To do this, either click on the Checkout symbol under Business Apps or click on the Manage or Open button on the Checkout section.
You can find the payment methods tab in the navigation bar on the left.
Then click on + Add.
Now a list of different payment methods appears, from which you will need to select Trustly. To do so, please click on install.
After you have successfully installed the payment method, click Open.
Once you opened the payment method, you will be asked to enter your Trustly credentials. The necessary credentials (Access Token/Payee ID) will be provided to you by Swedbank directly and must be entered here in order to activate the payment option in your payever account. Confirm by clicking Connect.
Settings
After returning to payever, make a few more settings and then click on Save and Done.
Merchant covers fees: Here you can choose whether the merchant or the customer should pay the fee. You can pass the fee on to the customer, but please note that in many countries it is mandatory to offer at least one free payment method - i.e. if you decide to charge the customer for Trustly, you must offer prepayment or direct debit free of charge, for example.
Redirect to the store after payment: With this setting, you ensure that your customers do not remain with Trustly after successfully completing the payment, but are redirected back to your store. We recommend that you check this option.
How to activate Trustly in your payever account
You can activate or deactivate the payment method at any time in your payever account in Checkout App > Payment options. If you deactivate the payment method by clicking on the toggle switch, they will automatically disappear from your store without you having to change anything there (of course this also works the other way round).