Please note: The smartstore plugin was developed by the smartstore team and not by payever. If problems with the plugin occur, please reach directly out to smartstore. Currently (March 2024) it supports Santander Installments DE, Zinia BNPL DE, Zinia Splitpay DE.
Step 1: Register an account
Create your free payever account here, or login in case you already have one.
Step 2: Configure payment options
In order to configure your payment options, first open the Checkout app. To do this, either click on the Checkout symbol under Business Apps or click on the Manage or Open button on the Checkout section.
You can find the payment methods tab in the navigation bar on the left.
Then click on + Add.
Now a list of different payment methods appears, from which you can select as needed. To do this, click on install.
Once you have installed the payment channel, click on Open and a new page will open, the structure of which will vary depending on the payment method chosen.
With the payment methods credit card, direct debit and Paypal just click the Connect button and you will be forwarded to the respective payment provider. There you connect your existing account or create a new one.
For the payment methods Installments, invoice, Factoring and Direct Bank Transfer you have to enter the access data that you have received from Santander and then click on Connect (if you have not been in touch with Santander before, please contact support@payever.de).
Regardless of the payment method, please make sure that you always enter your access data in the Default tab.
After you have connected the payment methods, you can make changes to the settings of the specific payment method. Please refer to our documentation for the specific payment method for more information, which you can find here.
Step 3: Configure channels
Select the Channels tab in the Checkout App.
Click + Add.
Select API from the list that now appears and click on Install:
Now you need to click Open so that you can generate the API keys in the next step:
Click on + Add. Enter a name of your choice and click on Create. Afterwards, click on the plus icon (+) and you see the credentials that you have to insert into the shop system that you use for your online business (i.e., Client Id, Client secret). Please copy these to your clipboard - those credentials will be needed for the smartstore plugin:
Step 4: Install plugin
You can find the payever plugin for smartstore in the smartstore marketplace. Please not that the plugin was developed by the smartstore team. If problems with the functionality of the plugin occur, please reach out to the smartstore team.
Step 5: Establish a link to payever
Go to the settings of the installed payever plugin and fill the credentials:
- Mode: Please deactivate sandbox mode (unless you want to carry out some test transactions first, in this case please select Yes - more information regarding testing can be found at the end of this article).
- Client ID and Client Secret: Please enter the data that you generated in your payever account in step 3 (unless you are in sandbox mode).
- Direct Capture: Specifies whether payments are automatically debited. If this option is disabled, payments are only authorized and must be manually debited
Now please click on the Save button in the settings and then click the Update resources button (please do so in that order).
Schritt 6: Zahlungsarten in Smartstore aktivieren
To activate the payever payment methods, go to Configuration and Payment methods:
Here you can activate and deactivate all your payment methods:
After integration: information on processing payments
In general, our plugins are designed so that all actions available in the payever account can also be initiated from your Smartstore backend. As a rule, you do not need to log into your payever account to find out about the status of a payment or to cancel a payment, for example!
Status Reports - the payment status Open or in progress usually only occur with for installment loans and the status means that the payment is not yet complete (customer still has to go through an identification process and/or submit necessary documents). If you see this status, please wait and do not ship the goods to your customer yet. The status Paid means that the payment was successful and complete - in this case you are free to ship the goods to your customer. The status Canceled means that the payment failed, was rejected or was canceled by you (also for this status, do not ship any goods to your customer).
Capture / Shipping Goods - Please note that with some of our payment methods (e.g. Invoice and Installment loans, and possibly also for PayPal and Credit Card if you have disabled automatic capture in the settings) you have to report the shipping of goods. To do this, please open the order overview and click following buttons. There you can also Cancel and Refund the order:
Please note, however, that not all of our payment methods have an automatic cancellation function: Installment loans can only be canceled via payever / Smartstore before the goods are shipped to the customer (if you wish to cancel the order after the goods have been shipped to the customer please contact Santander directly). Direct Bank Transfers and Direct Debits can only be reimbursed from your bank account via a transfer to the customer.
Any questions or problems?
Our support team is there to help you free of charge from Monday to Friday between 8 a.m. and 5 p.m. at support@payever.de.
Please let us know in your message which shop system and plugin version you are using, which shop (URL and/or email address which you are registered with us) your request concerns, and which error message / problem you are dealing with - so we can process your request as fast as possible.