eps is a secure and widely used online bank transfer method in Austria. It allows customers to make real-time payments through their familiar online banking interface. eps is backed by Austrian banks and the government, ensuring a high level of trust and adoption in the local market.
Category: Bank transfer
Customer type: B2C
Payment flow: Redirect
Markets: Austria
Currencies: EUR
Refunds: Supported (full & partial)
Chargebacks: Not supported
Payout time: ~1–2 business days
Customer experience
The customer selects eps at checkout.
They are redirected to a list of supported banks.
They log in to their bank account and authorize the payment.
The payment is processed in real time.
Refunds
Supported: Yes
Partial refunds: Yes
Processing time: Up to 5 business days
Customer action required: No
Bank coverage
eps supports all major Austrian banks, including:
Erste Bank und Sparkassen
Raiffeisen Bankengruppe
BAWAG P.S.K.
UniCredit Bank Austria
Volksbank
Hypo Banks
Bank99
and more
How to install eps in your payever account
Open the Checkout app in payever (via the Business Apps dashboard or using Manage/Open on the Checkout tile) or directly open the Connect app
Click on Payment Options in the left menu.
Click + Add to view available payment methods.
Find eps in the list and click Install.
Once installed, click Open.
Enter your credentials (provided by your payment provider such as PSA or Concardis) and click Connect.
Settings
Adjust preferences (e.g. merchant fee handling, redirection after payment), and then click Save and Done.
Display Settings
You can configure how the payment method is presented to your customers during the checkout process. This includes customizing the display text and logo, defining the countries in which the payment method is available, and setting minimum and maximum transaction amount limits.
These settings allow you to ensure that the payment method is shown only to the appropriate customers and under the desired conditions.
Click here to learn more about how to adjust and manage these display settings.
How to activate eps
You can activate or deactivate eps at any time via Checkout > Payment Options using the toggle switch.