TWINT is a mobile payment method popular in Switzerland. Customers link their bank account or credit card to the TWINT app and can then pay by scanning QR codes or using in-app confirmation. It is supported by all major Swiss banks and offers instant, secure payments.
Category: Mobile wallet / Bank transfer
Customer type: B2C
Payment flow: Redirect with in-app confirmation
Markets: Switzerland only
Currencies: CHF
Refunds: Supported (full & partial)
Chargebacks: Not supported
Payout time: ~1–2 business days
Customer experience
The customer selects TWINT at checkout.
They are redirected to the TWINT environment.
They confirm the payment via their TWINT app.
The payment is processed in real time.
Refunds
Supported: Yes
Partial refunds: Yes
Processing time: Up to 5 business days
Customer action required: No
Bank coverage
TWINT is supported by all major Swiss banks, including:
PostFinance
Credit Suisse
UBS
Zürcher Kantonalbank
Raiffeisen
BCV
and many more
How to install TWINT in your payever account
Open the Checkout app in payever (via the Business Apps dashboard or using Manage/Open on the Checkout tile).
Click on Payment Options in the left-hand menu.
Click + Add to view available payment methods.
Find TWINT in the list and click Install.
After installation, click Open.
Enter your credentials (provided by your acquiring partner or TWINT directly) and click Connect.
Settings
Adjust settings as needed, e.g. fees and redirection behavior, and click Save and Done.
Display Settings
You can configure how the payment method is presented to your customers during the checkout process. This includes customizing the display text and logo, defining the countries in which the payment method is available, and setting minimum and maximum transaction amount limits.
These settings allow you to ensure that the payment method is shown only to the appropriate customers and under the desired conditions.
Click here to learn more about how to adjust and manage these display settings.
How to activate TWINT
You can activate or deactivate TWINT anytime in Checkout > Payment Options using the toggle switch.