This payment option is offered by our partner PowerPay (MF Group AG, St. Gallen) and allows your customers to pay their bill via bank transfer after receiving the goods, while you as the merchant receive the full payout from PowerPay hassle-free and immediately.
Please note that in addition to a payever account (create one here free of charge), you also need a contract with PowerPay in order to be able to offer this payment method.
Terms and Pricing
PowerPay will put together an individual offer for each merchant (no standard pricing). Please contact support@payever.de to get your individual offer.
By default, PowerPay Invoice is available for cart totals up to your individual merchant limit. No minimum order amount is required. Accepted currency: CHF only.
When using one of our plugins, this limit is usually automatically applied, so that the payment option is not displayed if the cart total exceeds your limit. If your contract specifies a different maximum, you will need to adjust the corresponding rules in your shop system's settings accordingly.
This payment option is only available for customers with a legal residence in Switzerland or Liechtenstein.
PowerPay Invoice is primarily aimed at consumers. Customer requirements: age of majority (18+), regular income, sufficient credit limit, no outstanding payments at PowerPay. Companies (legal entities, partnerships and sole proprietorships with a Swiss or Liechtenstein seat) can also use the invoice option.
Please note that for reasons of fraud prevention, orders paid with PowerPay Invoice may only be sent to the customer's registered residence address shipping addresses that don't match the billing address and c/o addresses are therefore not allowed and will be rejected by PowerPay.
Payment process (merchant's side)
After choosing PowerPay Invoice, the customer is forwarded to PowerPay, where an automated credit check is performed within a few seconds. If this turns out negative, the customer is asked to choose another payment method; if it turns out positive, the customer sees a success message and can complete the order.
The transaction is captured when the order is shipped (captured means your customer will receive their PowerPay invoice and you will receive the corresponding payout). You must therefore report shipments to PowerPay. You can do so either directly in your payever account (Transactions → select transaction → click "Shipping goods").
Please note that the capture must always take place within 90 days after the transaction has been approved. If no capture takes place within this deadline, the payment will expire, receive the status Failed in payever, and can no longer be used.
Payouts are transferred directly to your bank account by PowerPay they are not routed through payever. By default, payouts are processed monthly.
Payment process (customer's side)
After the goods have been shipped, your customers receive their invoice by email (individual invoice per purchase, free of charge).
Customers have 14 days after the purchase to make their payment in full. If no payment is made within this period, PowerPay sends a monthly account statement by post (including an administrative fee of CHF 2.90), giving the customer a further 30 days to settle the outstanding amount.
If no payment is received despite reminders, the case is passed to collections after a minimum of 145 days. PowerPay covers the full payment risk you receive your payout regardless of whether or how the customer pays.
Customers can manage their invoices, payments and account details at any time via the PowerPay self-service portal: powerpay.ch/de.
Important for returns: For a complete return, the invoice is automatically cancelled as soon as you report the cancellation to PowerPay. For partial returns, the remaining invoice amount stays due a correction is made automatically in the next billing month.
Merchant requirements
To offer PowerPay Invoice, merchants must meet the following requirements:
Your business must be registered in Switzerland and listed in the Swiss commercial register (Handelsregister). If your company has been registered for less than one year, PowerPay requires a copy of the managing director's ID document as part of the onboarding process.
Onboarding typically takes around 2 weeks from submission to activation.
Installation & settings in the payever account
To get to the payment options, first open the checkout app. To get there, either click on the checkout symbol in the Business Apps tile or on the Checkout tile.
Now select payment options in the navigation bar on the left side of the page.
Up next, please click on Add.
You should now see an overview of all available payment options. Look for the PowerPay Invoice tile and click install.
After you have successfully installed the payment option, click Open to enter your access data. You will receive this access data (API key) from PowerPay by email. You may freely choose a connection name, such as the name of the web shop you intend to connect.
After connecting the payment option successfully, you can configure a few settings.
You can determine whether the customer should be forwarded directly to your shop after completing the payment or not. If this is activated, your customer will be forwarded to your order confirmation page after completing the payment. All you have to do is tick the box and click Save.
Display Settings
You can configure how the payment method is presented to your customers during the checkout process. This includes customising the display text and logo, defining the countries in which the payment method is available, and setting minimum and maximum transaction amount limits.
These settings allow you to ensure that the payment method is shown only to the appropriate customers and under the desired conditions.
Click here to learn more about how to adjust and manage these display settings.