If you need to reset your password (e.g. because your have forgotten it, or your access has been blocked due to too many incorrect password entries), you can easily do so any time, by going to https://commerceos.payever.org/login and clicking on "Forgot your Password?".
Enter now your email address (please pay attention to the correct spelling and do not enter any spaces before or after your email address).
You will then receive a email from us with the reset link. Please click on this as soon as possible, as it is only valid for a short period of time for security reasons.
Now assign a new password, that meet the specified criteria and repeat the password again.
Return now to https://commerceos.payever.org/login and log in with your email and new password.
What can I do, if I didn’t receive the Email?
First, try again and make sure that you have entered the e-mail correctly and that this is also the email you have registered with us (if we do not have an account with this address, you will not receive a reset link).
If this didn’t help, follow the next steps in this guide.
Why was my Password rejected?
If your password was rejected despite meeting the criteria (8 characters, capital letter, lower case letter, special character, number), please assign a different password. A refusal can, for example, be due to the fact that the password is “pwned”, i.e. it was stolen from another website in the past in hacker attacks.
Why is the Reset Link not working?
Please note, that the reset link has a limited validity for safety reasons. You can therefore no longer use a link that is several hours or days old. In this case, please request a new link.
What can I do if my Account is running on a Email Address that no longer exists?
Please contact email@example.com to have your account migrated to a different email address. Please always state the old email address to which access is currently available, the name of the company and the new email address on which access is to run in future. We might ask for additional evidence.