The PayPal payment method enables your customers to pay with added safety, with a payment service provider they are familiar with which often gives the customer an added feeling of security (especially for those who are shopping with you for the first time and do not yet know you as a retailer). In terms of functionality, PayPal corresponds to a purchase with a credit card because the customer's PayPal account is always settled using the customer's credit card. You may find information for testing here.
Prices
We pass on all PayPal fees to you with no surcharge. If you already have a PayPal account, the conditions agreed will be retained when you switch to payever.
Denmark: It costs max. 3.4% + a fixed fee (charged in the currency in which the money was received) of the transaction value for sales in Denmark.
Norway: It costs max. 2.80kr + 3.4% of the transaction value for sales in Norway.
Sweden: It costs max. 3.25kr + 3.4% of the transaction value for sales in Sweden.
US: 2.9% + $0.30 of the transaction value for sales in the US.
UK: 2.9% + a fixed fee of the transaction value for sales in the UK.
Please note that cross-border charges may apply for sales made outside of the respective country, and that the percentage of the transaction value that you must pay may depend on the sales volume processed every month via your PayPall account. Please refer to PayPal's website for more information regarding this.
How to install PayPal in your payever account
Step 1: Configure payment option
In order to configure Paypal, first open the Checkout app. To do this, either click on the Checkout symbol under Business Apps or click on the Manage or Open button on the Checkout section.
You can find the payment methods tab in the navigation bar on the left.
Click on + Add.
Now you can select the preferred payment method from the list that now appears and click on install.
When the installation is complete you need to click Open.
Continue with Step 2.
Step 2: Connect with Paypal
Our PayPal integrations use a client ID and client secret to authenticate API calls.
You will now either need to create a PayPal Business account (https://www.paypal.com/business/open-business-account) or log into your existing merchant account (Please note that you may not use a private PayPal account - as it needs to be a merchant account).
Here's how to get your client ID and client secret:
- Navigate to PayPal Developer Dashboard and log in or sign up for a business account.
- Select Apps & Credentials:
- (For payever staging/sandbox purposes please select Sandbox in the top left of the dashboard)
- Click Create App:
- Copy the client ID and client secret for your app, then store them safely:
- Navigate back to your payever CommerceOS Account, and click on PayPal in the Connect App:
- Please fill in the Client ID and Client Secret you copied from your PayPal dashboard and click on Connect:
Adjust the settings to your liking and click on Save.
Settings
To adjust the settings, click on the PayPal App as seen in Step 1, make a few changes in setting and finally click Save.
Who covers fees? Here you can choose whether the merchant or the customer should pay the PayPal fee. You can pass the fee on to the customer, but please note that in many countries it is a requirement to offer at least one free payment method - i.e. if you choose to have the customer cover the PayPal fee you may need to offer e.g. direct debit free of charge.
Do redirect to the shop after success or failure. With this setting enabled you ensure that your customer does not remain on the PayPal website after the payment has been completed, but is rather redirected back to the shop. We recommend that you have this option ticked.
How should the payment be captured? Here you determine when your payment should be authorized and captured. Authorization means that PayPal reserves the amount from the customer's credit card, and capture is the action of actually withdrawing the money from the customer. Both can be done directly one one another, but also separate from each other, depending on which option you select here:
Automatically upon order placement = Automatic capture of the entire authorized order amount immediately after the checkout has been completed. If you have no special requirements we recommend this method, since you don't need to manually handle the order and you can't forget to capture the payment.
Manual (max. 72h after order) = Manual capture of the entire order amount at any time (but a maximum of 72 hours) after the customer has successfully completed the payment. Please note that you have to change the status of the payment accordingly in your shop system otherwise the money will not be collected from the customer.
Manual (partial capture possible) = One or more manually triggered authorizations per order within 29 days of receipt of the order, the amount of each authorization is reserved on the customer's account for 3 days and can be collected by manual capture within this time. Here too, as with the authorization option, you have to manually capture the payment, but you can split the order into several parts and collect each part individually.
Display Settings
You can configure how the payment method is presented to your customers during the checkout process. This includes customizing the display text and logo, defining the countries in which the payment method is available, and setting minimum and maximum transaction amount limits.
These settings allow you to ensure that the payment method is shown only to the appropriate customers and under the desired conditions.
Click here to learn more about how to adjust and manage these display settings.
PayPal Express Checkout
PayPal Express Checkout is typically integrated directly onto the product or cart page. This makes the available payment option visible early on, allowing customers to start the payment process right from there. This significantly speeds up the checkout process: Since PayPal often already has the customer’s information on file, after clicking the Express button, customers usually just need to open their PayPal account and confirm the payment, rather than manually re-entering their details. PayPal Express Checkout can thus help increase conversions in your store, as it makes completing an order faster and more convenient.
You can find the relevant Help Center article on integrating the PayPal Express Checkout button here.
How to activate PayPal in your payever account
You can activate or deactivate the payment method in your payever account at any time. If you deactivate the payment methods by clicking the toggle switch, they will automatically disappear from your shop without you having to configure this in your shops backend (of course, this also works the other way around - when activating a payment method).