If you need to reset your password (for example, because you have forgotten it or your access has been blocked due to too many incorrect password entries), you can easily do so at any time by going to https://commerceos.payever.org/login and clicking on Forgot your password?
Now enter the email address your payever account is registered with (please make sure you spell it correctly and do not enter any spaces before or after the email address).
You will then receive an email from us with a reset link. Please click on this link as soon as possible, as it is only valid for a short time for security reasons.
Now choose a new password that follows the specified criteria, and enter the same password again.
Now return to https://commerceos.payever.org/login and log in with your email address and new password.
FAQ
What can I do if I have not received the email?
First, try again and make sure that you have entered the email address correctly and that this is the same email address you are registered with (if you don't have an account under this email address, there is no account with us at this email address, you will not receive a reset link).
If this did not help, please follow the steps in this guide.
Why was my password rejected?
If your password is rejected even though it meets the criteria (8 characters, uppercase letter, lowercase letter, special character, number), please choose another password. A rejection may be due to the password being "pwned", i.e. being compromised because of a past hacker attack.
Why does the reset link not work?
Please note that the reset link has a limited validity for security reasons. Therefore, you can no longer use a link that is already several hours or days old. In this case, please request a new link.
What can I do if my account is registered on an email address that no longer exists?
Please contact support@payever.de to have your account migrated to another email address. To do so, please always provide the old email address that the account is currently connected with, the company name and the new email address you want to connect to the account in the future.